The help desk software for IT. Track users' IT needs, easily, and with only the features you need. Learn More ». Thai Pepper. John This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. There are only a few things that could be done to troublshoot faxes.. Do you know if you have POTS lines vs.
PRI lines vs. VoIP lines that the faxes come in on? Hey John, Thanks for the reply - I believe it's a mixed environment across various clients. Homer T. Nacho Cheese This person is a verified professional. Ghost Chili. You can confirm the printer is working by printing a test page. Note: After your printer is installed, you can keep it up to date with automatic Windows 7driver updates. Make sure that the printer's electrical cord is plugged into an electrical outlet and that the power switch is turned on.
If you're printing to a shared printer or a printer on a network, make sure that all necessary computers and routers are turned on too. If your printer or other equipment is plugged in to a surge protector or a backup power supply, make sure that hardware is plugged in and turned on as well. For wireless printers, check the wireless connection. Many printers have a button that displays a blue wireless icon when wireless is available. A troubleshooter is an automated tool that can find and automatically fix some problems with your PC.
The printing troubleshooter can fix problems with installing and connecting to a printer. Most printers require driver software to work properly.
If you recently upgraded from one version of Windows to another, it's possible that the current printer driver is for the previous version of Windows. If you've had recent power outages, viruses, or other computer problems, it's possible that the drivers have become damaged. Downloading and installing the latest driver for your printer can resolve these types of problems. Install software from the printer manufacturer.
If your printer came with a disc, that disc might contain software that installs a driver for the printer. Download and install the driver yourself. You can search for a driver on the manufacturer's website. I can't access my bank account. Their system doesn't recognize my computer. My operating system is Windows 7. What can I do? The bank's website should prompt you to verify your computer, so that it is recognized. If not, contact the bank for further assistance.
Yes No. Not Helpful 1 Helpful 0. Include your email address to get a message when this question is answered. By using this service, some information may be shared with YouTube. Another problem that may plague your computer is hardware problems. Perhaps the internet doesn't work because the actual wireless card is physically damaged. In this case, troubleshooting will not fix anything, and you'll have to repair the broken part.
Helpful 2 Not Helpful 1. If you are not able to solve your problem with a troubleshooting wizard, you may need to take your PC in for clinical repairs.
You could have a deep rooted software problem, that most PC users don't have the experience to figure out. Helpful 0 Not Helpful 1. Let us know Aibek. Hello, usually when you have a fax and can send faxes but not received them, it is due to problems with the line and not with the fax machine itself.
Shore Patrol, were you able to fix your fax issues with ha14's help? Hi First of all, please make sure that the phone cable plugged into "1line", and not into 2ext by mistake. If the issue persists, for my opinion, restoring the printer defaults can help in a case that something messed up with it: go to the printer's menu into tools, and restore the factory defaults. If still, please try to reduce the speed to under advanced fax setting. To turn on send and receive options for a modem check the modem settings to see if send and receive options are turned on.
To turn on send and receive options for a modem 1. To use Fax view, at the bottom of the left pane, click Fax.
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